Privacy Policy

The Privacy Policy is part of the Legal Notice that governs the Website: https://www.fsegura.com/ along with the Cookie Use Regulations.

The website https://www.fsegura.com/ is owned by Matricería y Estampación F. Segura, SLU and complies with the requirements derived from Law 34/2002, of July 11, on Information Society Services and Electronic Commerce, and current regulations regarding the protection of personal data and, in particular, Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons with regard to the processing of personal data and the free circulation of these data and Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights.

Matricería y Estampación F. Segura, SLU reserves the right to modify or adapt this Privacy Policy at any time. Therefore, we recommend that you review it each time you access the Website. In the event that the user has registered on the website and accesses their account or profile, upon accessing it, they will be informed if there have been substantial changes in relation to the processing of their personal data.

1. Who is the PERSON RESPONSIBLE FOR THE TREATMENT?

The data collected or provided voluntarily through the Web Page, either by browsing it, as well as all those who can provide us in the contact forms, via email or telephone, will be collected and processed by the File Manager, whose data are indicated below:

You can contact us about issues related to your personal data or privacy through the means indicated above.

Furthermore, if you want to report any irregularity regarding issues related to your personal data or privacy, you can do so through the whistleblowing channel enabled by Grupo Segura on its website.

Whistleblowing Channel:

The personal data of the complainant will be processed by Grupo Segura entity to which the whistleblowing is directed. Grupo Segura is committed to maintaining strict protection of privacy, security, and data conservation, as detailed in our policies. These rules will also apply with respect to all personal data relating to whistleblowing made in accordance with this Policy.

2. When, why, by whom, how, for what purpose and for how long do we process your personal data?

2.1. When and why?

You can browse most of our websites without providing any personal information, but in some cases this information is necessary to provide you with the electronic services you request from us.

If we need to collect personal data to provide you with the service, we will process the information in accordance with the policy set forth in this document and in the specific conditions of the specific service in question (if any), which contain specific privacy statements on the use of data. and they inform you why, for what, how, for how long we process your personal data and what security measures we implement.

Whistleblowing Channel:

In processing whistleblowing made in accordance with this Policy, Grupo Segura collects the following personal data and the information provided when making a whistleblowing and throughout its investigation:

• Name and contact details of the complainant (unless reporting anonymously) and if they are an employee
• Name and other personal information of the persons mentioned in the whistleblowing (alleged offender, possible witnesses, and others), if such information is provided (that is, description of functions and contact information and participation or role with respect to the reported events)
• Description of the alleged violation, as well as the circumstances of the incident or incidents.

2.2. Who collects your data?

The collection and processing of personal data that you may provide us is carried out by our entity or, where applicable, its processors. In relation to this last case, these processors are third parties who are required by contract that their activity respects the law and implements appropriate security measures to protect said data.

2.3. So that?

The personal data that we request from you, or that you provide us because of your browsing, helps us manage, provide, and improve the services you have requested from us.

For example, we will process your personal data to be able to manage the queries you send us, to be able to manage your participation in personnel selection processes, to send you electronic communications if you request it, and/or to compile statistics. .

In this sense, we ask for an email when you use our contact forms on the website. We only collect the sender’s personal data necessary to respond to you.

When you subscribe to our newsletters we also ask for an email address to be able to provide you with the service. In any case, you can manage your cancellation of the service whenever you wish, and we put the means at your disposal to do so.

2.4. How do we process your data

We only collect personal information to the extent necessary to achieve a specific purpose. The information will not be used for a purpose incompatible with that described.

We only disclose information to third parties if it is necessary to fulfill the purpose of the service and only to people who need to know them. All of this so that the service can be provided by treating your personal data with confidentiality and reserve, in accordance with current legislation.

In any case, our entity adopts security measures to protect data against possible abuse or unauthorized access, alteration or loss.

2.5. How long do we keep your data?

We keep the data only for the time necessary to fulfill the purpose of its collection or further processing. The period of data conservation will depend on the service and each service will indicate the duration of the processing of personal data.

At the end of this document we provide you with a table with the specific conservation periods.

Whistleblowing Channel:

Grupo Segura will maintain a record of all complain received. These records and the personal data they contain will be kept confidential. The records will not be kept longer than necessary and in any case for as long as necessary to comply with any applicable legal requirement at any given time. Grupo Segura will keep the personal data of the complainant for the time necessary to decide on the appropriateness of initiating an investigation into the reported facts or conduct and once decided, they will be deleted from the Whistleblowing Channel, and may be processed outside the system to investigate. the facts for the time necessary to make a decision. Once the investigation of the communication has been completed and the appropriate actions have been taken, where appropriate, the data of those complains that have been processed will remain duly blocked to comply with the legal obligations that, in each case, correspond. In any case, personal data will be deleted from the Whistleblowing Channel within a maximum period of 3 months from its introduction, unless it is kept for an additional period because it is necessary to comply with legal and corporate obligations or if it is necessary to leave evidence of its operation. of the crime prevention model and can continue to be processed outside the Whistleblowing Channel if the investigation of the complains has not been completed, for the time necessary until said investigation is completed. If it is decided not to pursue the whistleblowing filed, the information may be kept anonymously.

3. For what purposes will we process your personal data?

– Customers:

We process your personal data for the purpose of (i) managing your purchase or service provided; ( ii ) maintain the contractual and pre-contractual relationship for billing, budget preparation and monitoring thereof, as well as sending information by electronic means that relates to your request; ( iii ) sending communications about commercial information by electronic means that may be of interest to you, provided there is express authorization; ( iv ) we may develop a commercial profile based on the information you provide us in order to be able to offer you products and services in accordance with your interests. No automated decisions will be made based on said profile.

– Suppliers:

We process your personal data for the purpose of (i) billing and ( ii ) maintaining commercial contact, ( iii ) as well as sending you information by electronic means about our products or services.

– Contacts from the web or email:

We process your personal data for the purpose of (i) answering your queries and requests; ( ii ) manage the requested service or process your order; ( iii ) send you commercial information by electronic means that may be of interest to you, provided there is express authorization; ( iv ) we may develop a commercial profile based on the information you provide us in order to be able to offer you products and services in accordance with your interests. No automated decisions will be made based on said profile.

– Social media contacts:

We process your personal data for the purpose of (i) answering your queries and requests, ( ii ) managing the requested service, answering your request or processing your order and ( iii ) interacting with you and creating a community of followers.

– Job seekers:

We process your personal data for the purpose of (i) counting on you in the hiring selection processes, ( ii ) scheduling you for job interviews and evaluating your candidacy, ( iii ) communicating your resume to group companies, collaborators or related companies. sole objective of involving you in your selection processes, as well as the temporary employment companies (ETT) with which we have an agreement, as long as you have given us your consent.

– Participants in our contests

We process your personal data for the purpose of managing your participation in the contests we organize as well as publicizing the winners of the contest and the awards ceremony.

The winning participants may be photographed or recorded on video and broadcast in any of the media, our website or other media. Consequently, it is possible that the image of the participants is captured, recorded and/or reproduced as an accessory to the main activity.

– Website users:

By browsing our website, we collect information about your browser, your device and data about your use of our website as well as any information you provide us when using our website. In an anonymized or aggregated form, we may record the IP address (identification number for the device’s Internet access, which allows devices, systems and servers to recognize and communicate with each other).

The purpose of the processing is (i) to obtain practical knowledge about the way in which users use our website that allows us to improve it; ( ii ) perform statistical analyzes that help us improve our commercial strategy; ( iii ) perform web performance analytics and ( iv ) for technical security and system diagnosis.

The data we obtain is not related to a specific user and will be stored in our databases.

The data, as well as the personal data that you provide us with, are stored using cookies that are collected in a pseudonymized format and are subject to the presentation of objections to the processing of these personal data, as detailed in the Policy. of Cookies.

You can consult the Cookies Policy in the corresponding section.

Your browsing information may be stored through Google Analytics , so we refer to Google’s Privacy Policy, since it collects and processes such information. http://www.google.com/intl/en/policies/privacy/

Likewise, from our website you can provide the utility of Google Maps , which could have access to your location, if you allow it, in order to provide you with greater specificity about the distance and/or paths. to our headquarters. In this regard, we refer to the privacy policy used by Google Maps , in order to know the use and processing of such data http://www.google.com/intl/en/policies/privacy/

In order to offer information or services of interest based on the User’s location, we may access data related to the geolocation of the User’s device in those cases in which the user’s configuration for this purpose allows it.

The Portal may offer functionality to share content through third-party applications, such as Facebook or Twitter. These applications can collect and process information related to the user’s navigation on different websites. Any personal information collected through these applications may be used by third party users of these applications. Your interactions are subject to the privacy policies of the companies that provide the applications.

The Portal may host blogs, forums, and other social networking applications or services with the purpose of facilitating the exchange of knowledge and content. Any personal information provided by the user may be shared with other users of that service, over whom we have no control.

– Whistleblowing channel:

At all times, only personal data that is strictly necessary for the purposes of managing, processing and investigating complains relating to the commission of irregularities or acts contrary to ethics, legality or corporate standards of Grupo Segura and carrying out carry out the necessary actions to investigate the reported facts, including, where appropriate, adoption of the corresponding disciplinary or legal measures. Personal data will not be used for a purpose other than that indicated.

4. What is the legitimacy for the processing of your data?

– Customers:

The legal basis for the processing of your data is (i) the execution of a contract and maintenance of the contractual relationship and ( ii ) your consent that is requested for the sending of offers of products and services through electronic means, without that in no case will the withdrawal of this consent condition the execution of the contract.

– Suppliers:

The legal basis for the processing of your data is (i) the execution of a contract to which the interested party is a party or for the application of pre-contractual measures.

– Contacts from the web or email:

The legal basis for the processing of your data is (i) the consent of the interested party.

In those cases where to make a request it is necessary to complete a form and click on the send button, completing the request will necessarily imply that you have been informed and have expressly given your consent to the content of the clause attached to said form. or acceptance of the privacy policy.

All our forms have a checkbox that must be checked to access the services offered.

The purposes of the treatment will be the following:

1. a) Manage the queries or requests for information that you send us through the Website, email or telephone.
2. b) Sending communications, special promotions, news or actions that are of interest to you or that you request from us, even by electronic means. As it is an accessory purpose to the main one, you must check the box enabled for this purpose.

The personal data that you provide us by this means will not be communicated to third parties, and Matricería y Estampación F. Segura, SLU will directly respond to this type of queries.

– Social media contacts:

The legal basis for the processing of your data is the acceptance of the contractual relationship with the provider of the corresponding social network manifested when registering in its application and in accordance with its privacy policies, which is external to us.

– Work with us:

In the event that you provide us with your curriculum vitae, either through the Website, email or physically at the home or any headquarters of Matricería y Estampación F. Segura, SLU, it will incorporate them into its database. The resume will be stored for a period of 1 year, after which, if we have not contacted you, it will be deleted.

The legal basis for the processing will be based on the express consent granted by the interested party for the processing of the data contained in the resume by sending it and checking the box enabled for this purpose.

The purpose of the processing is to incorporate you into present and future selection processes of Matricería y Estampación F. Segura, SLU or any entity belonging to the business group.

If the interested party finally joins Matricería y Estampación F. Segura, SLU or any of the entities belonging to the business group as an employee, their data will be incorporated into a database owned by the same, in order to manage internally the employee-employer employment relationship.

Newsletter sending :

The Website allows the option to subscribe to the Matricería y Estampación F. Segura, SLU Newsletter . To do this, it is necessary that you provide us with an email address to which the same will be sent.

Such information will be stored in a database of Matricería y Estampación F. Segura, SLU in which it will be recorded until the interested party requests its cancellation or, where appropriate, it is terminated by Matricería y Estampación F. Segura, SLU of the shipment thereof.

The legal basis for the processing of this personal data is the express consent given by all interested parties who subscribe to this service by checking the box intended for this purpose.

The email data will only be processed and stored for the purpose of managing the sending of the Newsletter by users who request it.

– Participants in our contests

The legal basis for the processing of your data is your consent when registering for the contest and accepting the privacy policy and the contest rules.

The personal data collected will not be transferred to third parties.

– Website users:

The legal basis for the processing of data is our (i) legitimate interest in knowing the browsing modes of our users to adapt to their interests and improve our relationship with them; as well as ( ii ) your consent when browsing our website and accepting the terms of use of cookies.

– Whistleblowing channel:

The processing of personal data within the framework of the communications channel is based on the existence of a public interest, in the terms established in article 6.1.e) of the General Data Protection Regulation, of detecting and preventing claims and the consequent prevention of damages and risks of liability of Grupo Segura and defined in article 24 of Organic Law 3/2018, of December 5, Protection of Personal Data and guarantee of digital rights, consisting of creating and maintaining a whistleblowing information system internal procedures and investigate possible irregularities or acts contrary to ethics, legality or corporate standards. Likewise, the processing of data may be based on compliance with a legal obligation or on the satisfaction of a legitimate interest of the company. Therefore, the processing of the complainant’s personal data is strictly necessary to manage the complains and comply with the purposes and legal obligations. Under no circumstances will Grupo Segura make automated decisions based on the data submitted.

5. To which recipients will your data be communicated?

Your data will not be disclosed to third parties outside the service we provide, unless legally required. Specifically, they will be communicated to the State Agency of Tax Administration and to banks and financial institutions for the collection of the service provided or product purchased.

Your data may also be communicated to our service providers when necessary for the execution of the contract. In these cases, the data processor has committed itself by contract to use the data only for the purpose that justifies the processing and to maintain appropriate security measures.

Your data will not be transferred to third parties unrelated to the service we provide, except under legal obligation. Specifically, they will be communicated to the State Tax Administration Agency and to banks and financial entities for collection of the service provided or product purchased.

Your data may also be communicated to our service providers when necessary for the execution of the contract. In these cases, the data processor has undertaken by contract to use the data only for the purpose that justifies the processing and to maintain appropriate security measures.

– Whistleblowing channel:

The personal data collected in the context of a whistleblowing made through the whistleblowing channel or alternative may be processed or communicated to the following parties when necessary:

• The service provider of the platform that manages the alternative reporting channels on a daily basis.
• Members of the Compliance Office.
• Authorized representatives if the nature or scope of the reported events requires their participation.
• Investigator, advisor or external advisor who has been hired to support Grupo Segura in the evaluation of the notification, the investigation of the matter or to advise in relation to the matter.
• Police and/or other regulatory or law enforcement authorities.

6. What security measures do we apply?

You can rest assured, we have adopted appropriate technical and organizational measures to guarantee the confidentiality, integrity and availability of the processing of your personal data that we carry out, specifically those that prevent loss, misuse, alteration, unauthorized access and theft of data. personal.

7. What are your rights when you provide us with your data?

You can exercise your rights of access, rectification, deletion, portability, limitation or opposition to the processing of your data, including the right to withdraw your consent, as detailed below:

Right of access : You can ask us if we are processing your data and how.

Right to rectification : You can ask us to update your personal data if it is incorrect, and delete it if you wish.

Right to limit processing : In this case they will only be kept by us for the exercise or defense of claims.

Right to object : After your request to object to the processing, we will stop processing the data in the manner you indicate, unless for compelling legitimate reasons or the exercise or defense of possible claims it must continue to be processed.

Right to data portability : If you want your data to be processed by another company, we will facilitate the portability of your data to the new controller.

Right of deletion : You can request that we delete your data when it is no longer necessary for the treatment, you withdraw your consent, it is an illicit treatment or there is a legal obligation to do so. We will analyze the case and apply the law.

If you need more information about what rights you have recognized in the Law and how to exercise them, we recommend that you contact the Spanish Data Protection Agency , which is the supervisory authority in matters of data protection.

You can contact the Data Security Manager prior to filing a claim against the data controller before the AEPD.

In the event that we have not attended to the exercise of your rights, you can file a claim with the Spanish Data Protection Agency.

We have forms for the exercise of rights that can be requested at the email address mentioned above; You can also use those prepared by the Spanish Data Protection Agency or those of third parties. These forms must be signed electronically or accompanied by a photocopy of the DNI. If you act through a representative in the same way, it must be accompanied by a copy of your ID or an electronic signature.

The forms must be submitted in person or sent by postal mail or email to the addresses that appear in the “Responsible” section.

The maximum period to resolve is one month from receipt of your request.

8. How long will we keep your data?

Personal data will be maintained as long as you maintain the relationship with us.

At the end of the process, the personal data processed for each of the indicated purposes will be kept for the legally established periods. In the event that this legal period does not exist, until the interested party requests its deletion or revokes the consent granted, or during the period that a judge or court may require based on the limitation period for judicial actions.

For each treatment or type of data, we provide you with a specific period, which you can consult in the following table: